Anisha Mondal
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Recent activity by Anisha Mondal-
If I cancel and refund an item that had a promotion code, will I receive a new promotion code
When you apply a discount code the discount is applied to all the items in your order that are eligible, so when you return items you will be refunded at the discounted price paid on production of ...
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Can I be notified when more stock is available?
Keep checking our website as it's updated daily and we're always adding new items, you might see something else you like even more!
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Where can I find information on Zenshop sizing?
Just click on the Size Guide button on each product page or check out our Size Guide page for more information regarding our sizing.
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Order didn't arrive
Zenshop endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 4-6 business days following confirmation of an order. Though w...
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Reset password
Please enter the email address you used to create your account, and we'll send you a link to reset your password.
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Why have I not received a full refund?
To check if your return has been processed at our distribution centre, follow the steps below to find out the status of your order, this will show the items that have been processed as a ret...
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Do you refund delivery charges?
Your delivery charge will be refunded in some circumstances, for example if your entire order was faulty or incorrect, or if your order has been cancelled under the Consumer Contracts Regulation.
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How will I be refunded?
Once we have received your return shipment in our warehouse, we will send you a notice of cancellation via email, confirming receipt of the parcel.If you chose to return in store, your store receip...
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When will I receive my refund?
If you are returning online orders from the UK, we aim to process your return and issue your refund within 10 days of drop off. If you are returning online orders from the Republic of Ireland or In...
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Return Policy
We are happy to refund any unsuitable items returned within 28 days, provided they are in resalable condition. To return your parcel, please visit the Anpost website to receive a free returns labe...